The Careerist Guarantee

Welcome to the online learning management platform developed by Careerist Inc. (“Careerist”, “we”, and “us”) for students and instructors to communicate and learn in a more efficient way from our educational partners* (the “LMS”). Educational partners and Careerist are committed to your success, and will support you fully in the transition into your tech career. We back our commitment with the following Careerist Guarantee: subject to your full and continued compliance with the Terms below, Careerist will refund 100% of your upfront payment for the Applicable Training Program as defined below if you are not offered a Qualifying Position (as defined in the Terms) within the Guarantee Period of receiving a certificate of completion.

Applicable Training Program shall mean Manual QA course, Automation QA course, Technical Sales course, Tech Career Bundle, Tech Sales Bundle taught by our educational partners through the LMS on or after the date this Guarantee is published on the Careerist’s website.
The Guarantee is applicable only if there is a link to it in the agreement signed between Careerist and the Student.

A career start or transition in the tech industry involves focused, consistent effort. We put in this a lot of effort to help you make that transition, and ask for the same commitment from you. Specifically, you shall satisfy the requirements below in order to be eligible for the Careerist Guarantee. If these requirements are not satisfied, you may still participate in the training program and receive all of the advantages of career support, but you will not be eligible for the Careerist Guarantee.

Terms

The following terms and conditions (the “Terms”) apply to the Careerist Guarantee:

Eligibility Requirements

• You must be 21 years or older. 

• You must be proficient in spoken and written English, as determined by Careerist or our educational partners during interactions with a student.

• You must be eligible to legally work in the United States by the time you enroll the training program.

• You must live in, or within a 100 mile radius of one of the Metropolitan Areas as defined below.

• THIS GUARANTEE APPLIES TO USERS OF JOB APPLICATION SERVICE (IF THE STUDENT PURCHASED A COURSE THAT INCLUDES JOB APPLICATION SERVICE FOR 12 MONTHS OR SEPARATELY PURCHASED OR RENEWED JOB APPLICATION SERVICE FOR 12 MONTHS) OR TO STUDENTS WHO APPLY FOR QUALIFYING POSITIONS IN METROPOLITAN AREAS WITHOUT JAS, BUT THE STUDENT MUST SUBMIT NO LESS THAN 95 APPLICATIONS PER WEEK FOR 12 MONTHS AND KEEP WRITTEN PROOF OF ALL SUBMISSIONS.

• You must be able to pass any background checks associated with jobs that you are going to apply for. Without limiting the foregoing, if you fail to obtain a job offer directly or partially due to your failure to pass a background check associated with the job offer, you will not be eligible for the Careerist Guarantee. 

• You must complete all payments timely and with respect to your payment plan according to the agreement signed between You and Careerist. 

Application Conduct 

Definitions 

Job Application Service (JAS) - is a service that will actively look for employment for You in Qualifying Positions.

“Qualifying Position” is defined as any role that is or is substantially similar in nature to 

• in the learning area ofManual QA: 

Software Quality Assurance, Software Development, Information Technology, Software test engineer, QA analyst, QA tester, Manual tester, Functional tester, UI tester, Hardware tester, Black-box tester, Test analyst, Quality engineer (QE); and other in Manual QA testing field.

• In the learning area of Automation QA:

QA Automation Engineer, SDET (Software Engineer in Test), QA Automation Tester, Software Tester, Test Automation engineer; 

• In the learning area of Sales Training & Sales Engineer & Solutions Architect:

Sales Associate, Sales Consultant, Sales Development Representative (SDR), Tech-Sales, Inside Sales, Representative, Outside Sales Representative, Account Executive (AE), Account Manager, Sales Manager, Sales Operations Analyst, Sales Support, Client Services, Sales Lead, Lead Generation/Development, Business Development Managers, Technical Sales, Sales Operations Manager, Regional Sales Manager, Director of Sales, Vice President (VP) of Sales, IT Support Representative, Sales Assistant, Sales Operations, Analyst, Sales Engineer, Solutions Engineer, Pre sales Engineer, Post sales Engineer, Systems Engineer, Applications Engineer, Sales Application Engineer, Associate Sales Engineer, Associate Applications Engineer, Associate Solutions Engineer, Associate Systems Engineer, Technical Support, Technical Support Engineer, Technical Sales Engineer, Field Sales Engineer, Software Sales Engineer, Customer Success Manager (CSM), Customer Engagement Manager, Product Manager, Data Analyst, Python Developer, Solutions Architect, Technical Architect, Senior Solution Architect, Associate Solutions Architect, Principal Solutions Architect, Technical Solution Architect, Senior Technical Architect, Presales Solution Architect, Junior Solutions Architect, Partner Solutions Architect, Chief Solutions Architect, Senior Cloud Architect, Senior Enterprise Architect, Analytics Architect, Customer Solutions Architect, Entry Level Solutions Architect, Solution Architect Manage;

and other similar positions:

1. A salaried employee or waged employee working an average of at least 30 hours a week onsite or remote; 
2. A full-time (30 or more hours per week) contractor, intern or other compensated service provider relationship for 2 months or longer working onsite or remote; or 
3. A paid onsite or remote contractor or intern that has the potential to be extended or converted to a full-time role. 

Please note that while the training program offered through the LMS prepares you for a career in a specialized field, we cannot guarantee that your first position will be in that field. 

If you are paying for your program using the Income Share Agreement funded by Careerist, a “Qualifying Offer” is defined as an offer for a Qualifying Position that you accepted and started working in this Qualifying Positions. If your Income Share Agreement is managed by a third party provider, we may communicate to your ISA manager that you have received an “Offer of Employment” once you have received a Qualifying Offer. 

The “Guarantee Period” is defined as the period of 12 months (or a longer period as set forth below) beginning at receiving the certificate of completion. The Guarantee Period may be terminated or extended unilaterally by Careerist for up to six months if there is a natural disaster, including COVID-19 related reasons and mass vaccination, or extensive lay offs in the tech industry, or other occurrence beyond Careerist’'s control at any point during the Guarantee Period that disrupts the job market nationally. 

The “Metropolitan Areas” means the 100 mile radius territory of the following cities: Atlanta, GA; Austin, TX; Boston, MA; Chicago, IL; Dallas, TX; Denver, CO; Los Angeles, CA; New York City, NY; Phoenix, AZ; San Francisco Bay Area, CA; and Washington, DC.

Commitment to the Training Program and Your Own Success 

We require that you fully commit to your job search and take our instructions seriously. As a graduate of the Careerist training program, we expect you to be an active participant in your own success, and put significant effort into your own growth and your job search. Therefore, for the Careerist Guarantee to be applicable: 

• You must have completed all the mandatory requirements for successful program completion, including: 

○ You must complete 95% of the core curriculum within 2 months of your program start date, not including any freeze, pause, or extension granted to you by Careerist or respective educational partner. 

○ You must meet or exceed expectations on all core projects, according to the program curriculum or outline. You are welcome to submit improved versions based on your mentor’s feedback until you meet expectations. 

○ You must have completed and passed all career development tasks that are (a) listed in the curriculum, in the order they appear in the curriculum, and (b) personally assigned to you by your program instructors. This includes without limitation answering phone calls or at least replying or calling back in 24 hours or scheduling a call with our representative that you will not miss during those 24 hours and passing mock interview (failing to pass mock interviews may terminate eligibility for the Careerist Guarantee).

• Starting on the day you completed the training program and met all the above mandatory requirements: 

○ You must be an active user of Job Application Service during the whole Guarantee Period or in case You are not JAS service user, You agree to apply for Qualifying positions in the Metropolitan Areas and remote without JAS and in this case You must submit no less than 95 applications per week during the whole Guarantee Period and keep written proof of all submissions to have Guarantee applicable to You;

Consult Your agreement provisions for more detail about the period of JAS which is included in Your Careerist agreement; JAS service may be subject to additional payments depending on the provisions of the agreement signed between You and Careerist. 

○ You must be active in building your network and add at least 30 connections per day on LinkedIn until you reach 500+ connections and pass 3 interviews per month with different companies, starting from the second month. An interview with a hiring manager may be done in person, video chat or phone call. Being consistent in your networking including making contacts and following up is critical to one’s success in the job search. 

○ You must schedule calls with a Careerist career mentor at the frequency instructed by the mentor/coach, subject to the coach’s availability. 

○ You should take guidance from your Careerist career mentors team, and follow their instructions on your job search strategy including building your network and applying for Qualifying Positions that fit for you. You should be applying for roles that are suited to your areas of expertise, and maintain realistic expectations about what kind of first job is right for you. 

○ You must provide the Careerist career mentors team with a weekly summary of job-related activity through the LMS or any other way advised by Careerist, including all job applications submitted and networking efforts made. You agree to provide the Careerist career mentors team with further job-related information upon our request.

○ You must attend/watch our weekly graduates meetings, at least 2 graduates meetings a month for the first 12 months after graduation. 

○ You must respond to placement related communications from Careerist within 24 hours. 

○ You must always act with reasonable and good faith efforts to obtain a Qualifying Position. 

How This Guarantee Applies To You 

Without limiting the foregoing, situations that void this Careerist Guarantee and make it null include, but are not limited to (at Careerist’s sole discretion): 

1. You turn down a job offer for a Qualifying Position. 
2. You decide not to conduct a job search for all or part of the Guarantee Period and/or you decide not to renew your subscription to the Job Application Service before the Guarantee Period expires in case You are JAS user, provided that you may elect to suspend your job search for up to six months upon written notice to Careerist, and such written notice shall constitute a mutual agreement to extend the Guarantee Period, and provided further, that Careerist may extend the Guarantee Period by up to six months following your resumption of your job search. Any offer for a Qualifying Position received during a suspension shall still terminate eligibility for a refund. 
3. You decide to search for a role that does not meet the Qualifying Position criteria above, or is outside of the tech industry. 
4. You accept a role that does not meet the Qualifying Position criteria above, or is outside of the tech industry, before the Guarantee Period is over. 
5. You do not put sufficient and consistent effort into your job search, as outlined above. 
6. You do not want to or are unable to live and work in the United States. 
7. You do not communicate with the Careerist career mentors team consistently throughout your search, including notifying us of any offers you have received. 
8. You lose your work authorization or do not have sufficient work authorization that meets the requirements above during your search, even if you did expect to have authorization or did at one time have appropriate work authorization during your training program. 
9. You become physically or mentally unable to conduct an effective job search as outlined above during the training program or Guarantee Period. 
10. You do not apply for Qualifying Positions in the Metropolitan Areas as required above throughout the Guarantee Period. 
11. You significantly change your job search strategy during the Guarantee Period without obtaining prior written consent from the Careerist career mentors team. 
12. You do not follow through with the interview process for Qualifying Positions in a timely and professional manner, including but not limited to not participating as expected by the employer in the interview process by providing responses to employer communications, showing up on time for interviews, and providing documents or follow up as expected by employers. 
13. You do not apply for jobs that are suitable for your background or experience as discussed in your calls with the Careerist career mentors team. 
14. You no-show or reschedule/cancel a call with less than 24 hours notice with a career coach or mock interviewer 3 or more times. 
15. You choose to start your own business or to work as a freelancer.
    
16. You change your linkedin or/and resume profile without confirming it with the mentor in written way.
    
    

Certification for Reimbursement 

If you believe you qualify for a reimbursement, you must provide a written and signed certification that you have met all the requirements set forth in these Terms, and have not been offered any Qualifying Positions, at [email protected] within one calendar month following the expiration date of the Guarantee Period. 

General
This Careerist Guarantee and Terms, along with the Careerist’s Privacy Policy, Terms of Service and Refund & Cancellation Policy, set forth the entire understanding between You and Careerist with regard to your eligibility for the Careerist Guarantee. Any provision of these Terms that is unenforceable shall not impact the enforceability of any other provision. Careerist shall have the sole discretion to determine whether the Terms have been satisfied and whether you are eligible for a refund of your upfront payment or registration fee if you entered into the ISA. 

Likewise, Careerist may waive any breaches in its sole discretion.


*Careerist contracts with reliable Educational Partners for providing educational services to the students, while Careerist will provide only career counseling and job application services to the students.
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