Join our live lessons, built–in internship, 1:1 mentorship and use our job search tools to land a tech job in a few months after graduation!
Tech Support professionals assist people to use devices, websites or applications smoothly. They manage computer systems and troubleshoot problems. Tech Support specialists are an essential part of the tech industry as they ensure that users have a positive experience with the products and services they use.
Jobs you can land
after graduation
Why choose
Tech Support?
No coding required
Growing demand
Remote work options
Easy entrance to tech
Solving problems
Work-life balance
Career growth options
Great for beginners
Job Market
overview
active Tech Support job openings in the US
market growth rate, continuing to grow
remote jobs open with flexible hours or part-time
expected annual salary for our graduates
Career growth
opportunities
30,555 Jobs
167,116 Jobs
122,519 Jobs
106,886 Jobs
134,500 Jobs
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STEP-BY-STEP
GAMEPLAN
Meet your Career Advisor and complete your enrollment (ask about financing options). Start your journey toward a successful career in tech
Join live or learn via self-paced recorded training. Practice new skills with hands-on assignments, homework and quizzes
Practice the key skills and tools, get expert feedback, and gain experience you can discuss in your job interviews
Your 1:1 Career Mentor will help you improve your resume and LinkedIn profile and prepare for job interviews
Our exclusive job search tools accelerate and simplify your job search process, so you land a job faster
Our mentors & advanced programs can help you succeed and grow your new career, even after you start your job
Program highlights
Immersive training
13+ LIVE, expert-led training sessions. 7+ weeks of interactive training
Real–time support
Get support from your mentors, instructors and peers whenever you need it!
Interview prep
Prepare before every job interview so you provide the right answers with confidence
Personalized to you
Join 1:1 mentorship sessions to boost skills & support your path to your new career
Because Careerist is fully committed to your success, we now offer a 100% money back guarantee if you don’t land a job in tech within 1 year of graduation. Read the complete terms and conditions here.
Our graduates
work for
Invest in your new
career today
Tech Support are in high demand with the leading tech companies. Join our program today and land a tech job in a few months after graduation. Our immersive program is designed to help you enter the tech industry fast, then grow and succeed in your new career!
The careerist advantage
Resume & LinkedIn enrichment
Build your resume and LinkedIn profile with your internship and training experience. Present yourself best to get hired
Proven job search guidance
Use our proven job search tactics and tools to navigate the employment market effectively and land a job fast
Unlimited mentorship and support
Practice mock job interviews to get ready for any question. Your mentor will guide you until you find a job plus a month after
Self-service video practice
Get pre-recorded job interview questions, record your responses, and get feedback from your mentor
Our instructors
7 weeks
of learning
Discover why a career in tech is a great choice. Learn about the Support/Service Desk environment and meet your instructors
Your first day as a Tech Support Specialist (onboarding processes and tools). Creating and resolving your first ticket. Overview of hardware components of a PC
Identifying and diagnosing the core hardware components of laptops, desktop PCs, and mobile devices. Overview of cables and connectors. Introduction to ITIL
Operating systems principles. Configuring and troubleshooting issues with Windows 10, Linux, and Mac OS
Windows Server and Active Directory. Creating new accounts, policies, and assigning permissions
Verifying core server roles and components (DNS, DHCP, GPO). Shares, permissions, files, and folders. Configuring printers and external devices
Configuring and troubleshooting Office 365 apps. Configuring and managing Outlook and emails in Windows
Network devices and protocols. Understanding network services, wireless protocols, and commands. Configuring a wireless router
Learn core security concepts, authentication, certificates, and password management
Understand virtualization and virtual concepts. Configuring a virtual machine
Understand the concepts behind the cloud, identify cloud providers and offerings
Monitoring tools. Analyzing and understanding dashboards, graphs, and monitoring protocols
Troubleshooting exercises and case studies. Providing respectful communication with a client and resolve technical issues