Become a tech support specialist

Join today and land your first tech job in 2–4 months! No prior experience required

Сourse starts in:

Program duration
13 weeks
of training, internship and 1:1 mentorship
Enroll by
January 31st
to reserve your seat. Limited availability
For Whom
The tech curious
seeking to start a new career

What is IT Tech Support?

Tech Support professionals assist people to use devices, websites or applications smoothly. They manage computer systems and troubleshoot problems. Tech Support specialists are an essential part of the tech industry as they ensure that users have a positive experience with the products and services they use.

Guarantee visual

What about
wages

Ask your Career Advisor about more positions you’ll apply for!

Why choose
Tech Support?

No coding required

Growing demand

Remote work options

Easy entrance to tech

Solving problems

Work-life balance

Career growth options

Great for beginners

Complete the form and get a free career consultation!

Careerist guarantees your privacy. Read our terms and conditions

Your path to tech

Immersive training
1

Say hello

Meet your Career Advisor and complete your enrollment (ask about financing options). Start your journey toward a successful career in tech

2

Learn & practice

Attend live classes (or watch the recordings) 2 days a week for 7 weeks. Complete homework assignments and meet with your 1:1 mentor

3

Start internship

Get real-world experience for your resume and LinkedIn with an internship (100% remote). Gain confidence for your upcoming job interviews!

Landing a job
4

Graduate

Finish the training program with the technical skills needed to start your career in Tech Support

5

Job search

Get a job faster with our Job Application Service (JAS). Get personalized job openings and auto fill applications with one click

6

You’re hired!

Congrats! You’re now a tech employee with a steady income and great work–life balance. Careerist is here to help you keep growing your tech career

Program highlights

Immersive training

13+ LIVE, expert-led training sessions. 7+ weeks of interactive training

Real–time support

Get support from your mentors, instructors and peers whenever you need it!

Interview prep

Prepare before every job interview so you provide the right answers with confidence

Personalized to you

Join 1:1 mentorship sessions to boost skills & support your path to your new career

Our Guarantee

Because Careerist is fully committed to your success, we now offer a 100% money back guarantee if you don’t land a job in tech within 1 year of graduation. Read the complete terms and conditions here.

Refund eligibility requirements include but not limited to:

  • Complete all the modules within the deadlines
  • Complete all the projects and assigments
  • Follow each step and instruction given by Job Application Service

Our graduates
work for

* Careerist graduates have found employment in the companies listed above after participating in our career training programs. These companies do not in any way endorse, sponsor, approve, support our training and are not in any way affiliated with Careerist.com.

Invest in your new
career today

Tech Support are in high demand with the leading tech companies. Join our program today and land a high-paying job in 2–4 months. Our immersive program is designed to help you enter the tech industry fast, then grow and succeed in your new career!


One-time fee -60%
$2,950 7,375
  • Special offer during January
  • 13 live sessions with instructors
  • Internship with practical online labs
  • Mentorship support during job search
  • Includes access to Job Application Service
  • Money back guarantee
Choose Bundle
Meet you career advisor in 24 hours Get matched with a Career Advisor to ensure this program is right for you. Ask about financing options!

Our instructors


Marie Naraval

An IT Specialist with experience in networking, systems, and tech projects at companies like Marriott and Disney

Mariusz Kuriata

An experienced Senior Manager with a technical background in web develoment and network security

Reviews

7 weeks
of learning

L1 Welcome to our Technical Support training!
Welcome to our Technical Support training!

Discover why a career in tech is a great choice. Learn about the Support/Service Desk environment and meet your instructors

L2 Overview of Tech Support processes and tools
Overview of Tech Support processes and tools

Your first day as a Tech Support Specialist (onboarding processes and tools). Creating and resolving your first ticket. Overview of hardware components of a PC

L3 Overview of core hardware components
Overview of core hardware components

Identifying and diagnosing the core hardware components of laptops, desktop PCs, and mobile devices. Overview of cables and connectors. Introduction to ITIL

L4 Configuring and troubleshooting Windows 10, Linux, and OS
Configuring and troubleshooting Windows 10, Linux, and OS

Operating systems principles. Configuring and troubleshooting issues with Windows 10, Linux, and Mac OS

L5 Overview of Windows Server
Overview of Windows Server

Windows Server and Active Directory. Creating new accounts, policies, and assigning permissions

L6 Shares and permissions
Shares and permissions

Verifying core server roles and components (DNS, DHCP, GPO). Shares, permissions, files, and folders. Configuring printers and external devices

L7 Managing Office 365 applications
Managing Office 365 applications

Configuring and troubleshooting Office 365 apps. Configuring and managing Outlook and emails in Windows

L8 Core networking concepts
Core networking concepts

Network devices and protocols. Understanding network services, wireless protocols, and commands. Configuring a wireless router

L9 Why do we need to understand security concepts?
Why do we need to understand security concepts?

Learn core security concepts, authentication, certificates, and password management

L10 How does a virtual machine work?
How does a virtual machine work?

Understand virtualization and virtual concepts. Configuring a virtual machine

L11 The cloud and cloud models
The cloud and cloud models

Understand the concepts behind the cloud, identify cloud providers and offerings

L12 How do we monitor our IT devices?
How do we monitor our IT devices?

Monitoring tools. Analyzing and understanding dashboards, graphs, and monitoring protocols

L13 How to troubleshoot IT issues
How to troubleshoot IT issues

Troubleshooting exercises and case studies. Providing respectful communication with a client and resolve technical issues