Join today and land your first tech job in 2–4 months! No prior experience required
Tech Support professionals assist people to use devices, websites or applications smoothly. They manage computer systems and troubleshoot problems. Tech Support specialists are an essential part of the tech industry as they ensure that users have a positive experience with the products and services they use.
Land a position
in 2-4 months
Why choose
Tech Support?
No coding required
Growing demand
Remote work options
Easy entrance to tech
Solving problems
Work-life balance
Career growth options
Great for beginners
Job Market
overview
active Tech Support job openings in the US
market growth rate, continuing to grow
remote jobs open with flexible hours or part-time
expected annual salary for our graduates
Career growth
opportunities
30,555 Jobs
167,116 Jobs
122,519 Jobs
106,886 Jobs
134,500 Jobs
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STEP-BY-STEP
GAMEPLAN
Meet your Career Advisor and complete your enrollment (ask about financing options). Start your journey toward a successful career in tech
Attend live classes (or watch the recordings) 2 days a week for 7 weeks. Complete homework assignments and meet with your 1:1 mentor
Get real-world experience for your resume and LinkedIn with an internship (100% remote). Gain confidence for your upcoming job interviews!
Finish the training program with the technical skills needed to start your career in Tech Support
Get a job faster with our Job Application Service (JAS). Get personalized job openings and auto fill applications with one click
Congrats! You’re now a tech employee with a steady income and great work–life balance. Careerist is here to help you keep growing your tech career
Program highlights
Immersive training
13+ LIVE, expert-led training sessions. 7+ weeks of interactive training
Real–time support
Get support from your mentors, instructors and peers whenever you need it!
Interview prep
Prepare before every job interview so you provide the right answers with confidence
Personalized to you
Join 1:1 mentorship sessions to boost skills & support your path to your new career
Because Careerist is fully committed to your success, we now offer a 100% money back guarantee if you don’t land a job in tech within 1 year of graduation. Read the complete terms and conditions here.
Our graduates
work for
Invest in your new
career today
Tech Support are in high demand with the leading tech companies. Join our program today and land a high-paying job in 2–4 months. Our immersive program is designed to help you enter the tech industry fast, then grow and succeed in your new career!
1:1 mentorship
Resume & LinkedIn optimization
Improve your resume and LinkedIn profile to stand out. Present your skills and experience to get hired
Proven job search guidance
Avoid mistakes and use our trusted job search tactics to navigate the employment market efficiently and effectively
1:1 mentorship and support
Ask any question, boost your confidence, get tips and advice. Your mentor guides you until you find a job plus a month after
Job interview prep
Get every interview question right by practicing and receiving feedback from your mentor with our mock job interview practice
Our instructors
7 weeks
of learning
Discover why a career in tech is a great choice. Learn about the Support/Service Desk environment and meet your instructors
Your first day as a Tech Support Specialist (onboarding processes and tools). Creating and resolving your first ticket. Overview of hardware components of a PC
Identifying and diagnosing the core hardware components of laptops, desktop PCs, and mobile devices. Overview of cables and connectors. Introduction to ITIL
Operating systems principles. Configuring and troubleshooting issues with Windows 10, Linux, and Mac OS
Windows Server and Active Directory. Creating new accounts, policies, and assigning permissions
Verifying core server roles and components (DNS, DHCP, GPO). Shares, permissions, files, and folders. Configuring printers and external devices
Configuring and troubleshooting Office 365 apps. Configuring and managing Outlook and emails in Windows
Network devices and protocols. Understanding network services, wireless protocols, and commands. Configuring a wireless router
Learn core security concepts, authentication, certificates, and password management
Understand virtualization and virtual concepts. Configuring a virtual machine
Understand the concepts behind the cloud, identify cloud providers and offerings
Monitoring tools. Analyzing and understanding dashboards, graphs, and monitoring protocols
Troubleshooting exercises and case studies. Providing respectful communication with a client and resolve technical issues